How it Works

ePAT provides your brand with new revenue-generating opportunities, and offers relevant solutions for the unique challenges
“you face in today’s market” .

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ORDER CENTRIC

How you engage with your customers today looks very different than yesterday, and will without a doubt be different tomorrow. By providing a variety of customer friendly ordering options, you will have a greater ability to market to and connect with your customers, understand their demographics and give them opportunities to engage with your business across multiple outlets.

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PAYMENT AGNOSTIC

ePAT has developed strategic partnerships with merchant processors and ISOs worldwide. Our payment agnostic platform puts you in control of your merchant relationships while enjoying all the benefits of a PCI compliant payment gateway and P2PE certified hardware solutions. ePAT doesn’t just process credit cards. Our platform allows you to take payments of all forms, including close loop, open loop, mobile wallets, and even Bitcoin.

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CUSTOMIZABLE

Standard Operating Procedures from one business to the next are anything but “standard.” In addition to our already robust platform, ePAT develops custom functionalities and integrations to ensure your POS remains the heartbeat of your business. ePAT is offered commercially but can also be white label and or private label to a reseller, corporation or a franchisor in order to have a distinctive competitive advantage.

What is ePAT ?

ePAT is the most innovative point of sale solution on the market today. Our feature-rich platform provides you with unparalleled functionality and possibilities. We offer an entire suite of premise cloud solutions that work seamlessly together to create a unified database across all your systems.

Through our artificial intelligence technologies, ePAT’s advanced line-up of products offers new opportunities to drive sales, increase market engagement and improve your overall customer experience. Our enterprise level software platform is the perfect fit for medium to large businesses, including multi-unit and chain brands.

Discover our best services ever.
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Software Features

For too long, merchants have been held hostage to the limitations imposed by their legacy point of sale systems, however the cost to switch systems is often too expensive, the loss of historical data is too risky and the overall implementation can be too disruptive.

ePAT solves all these concerns by providing an exit strategy for you that allows for a seamless migration from your legacy POS. In fact, ePAT has a simple process for importing all your existing pos data from your legacy system, such as Aloha, so you can be up and running with ePAT without any downtime.

  • SaaS Model Pricing - Gone are the days of the unexpected “gotcha bills.” With ePAT, your POS-related costs are stabilized. We work with you to find a plan that’s right for your budget.
  • Historical Data – No need to worry about losing your sales history. ePAT has a simple process for importing all your existing POS data from your legacy system, such as Aloha, so you can be up and running with ePAT without any downtime.
  • Implementation – Cloud-based technologies are more user friendly than legacy systems, both on the front end and back end. Your staff members and customers will enjoy a smooth transition to ePAT.

We are so confident we will exceed your expectations that we will meet or beat your current POS pricing, guaranteed.

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Great Screenshots

Take a quick peak at how user friendly and intuitive ePAT really is.

Markets

A perfect fit across multiple industries and concepts.

ePAT Specialties

ePAT is so much more than a point of sale.

Payment Security

Our secure payment gateway offers pay at the table, in the field or at the counter.

  • EMV + P2PE Payment Processing
  • Payment Agnostic
  • PCI Compliant
  • Dedicated Connection via WiFi + 4G
  • Pay Anywhere! Counter, Table, Field, Online
Point of Sale

With ePAT, your staff will enjoy a user friendly platform that increases accuracy and speed of service.

  • Simple Split / Merge Check Functionality
  • Supports Order Mode & Multiple Job Codes
  • End of Day & Cash Management
  • Forced Modifiers
  • Custom Allergen Programming
Order Entry

ePAT offers flexible ordering options for today’s evolving customer.

  • Unattended Kiosk Order
  • Online Ordering
  • Order Ahead
  • Order at the Table
  • Mobile Orders, Food Truck, Catering
Customer Engagement

Stay relevant and top of mind with strategic marketing solutions.

  • GDPR Ready
  • CRM & Order History
  • Text & Email Capture
  • Gift & Loyalty
  • Customer Survey
Third Party Delivery Interface

Seamlessly integrate third party delivery orders directly with your POS.

  • Uber Eats
  • Grub Hub
  • Door Dash
  • Postmates
  • And More!
Artificial Intelligence

Our AI technology gives you the competitive edge in today’s market.

  • Intuitive Upselling
  • Loss Prevention
  • Suggestive Sell
  • Surveillance Sync
  • GeoMapping
Kitchen Management

Increase efficiencies and reduce overhead with our comprehensive kitchen management tools.

  • Kitchen Video Display System
  • Decrementing Menu Counts
  • QuickView Recipes
  • Menu Coursing / Timing
  • Same Day Cashless Tip Out
Workforce Management

Comprehensive workforce management tools to stabilize labor costs and improve employee performance.

  • LearnTube
  • Payroll Integrations
  • Time & Attendance
  • Scheduling
  • Cashless Same Day TipOut
Managed Network Services

Maintaining a secure and reliable network has never been more important.

  • Commercial Grade Firewall & Appliance Installation
  • Dedicated Payment Network
  • Bandwidth Allocation
  • Self Service PCI DSS Portal Management
  • Integrated 4G Failover
Inventory Controls

Easy to manage tools that help you control your inventory and ordering processes

  • Maintain Accurate Product Inventory
  • Suggestive Ordering
  • Quality Control
  • Recipe Management
  • Food Costing
Business Panel

Manage all your locations anytime, anywhere with our cloud-based Business Panel.

  • Remote Menu Management
  • Unified Multi-Platform Database
  • In Depth Reporting & Analytics
  • Cloud Based, Remote Access
  • Custom Reporting Options
Integrations

In addition to our extensive list of partner integrations, we also offer to work with your favorite third party applications.

  • Accounting Software
  • Back Office Solutions
  • Gift Card / Loyalty Programs
  • HCM & Payroll Software
  • Vendor / Purveyor Companies
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As cloud technologies become more and more relevant within the lives of your consumers, so must your point of sale and all aspects of your business. Converting your existing point of sale, even legacy POS, to ePAT is easier than you think!

ePAT’s comprehensive platform allows us to thoughtfully design and execute a database unique to your brand. Together we will create a custom implementation plan for you, managed by our expert boarding team to ensure a smooth and seamless transition. Everything from setting up a corporate lab and scope of work punchlists, to installing the final product, our team is here to work with you to achieve success.

In addition to our extensive learning tools, the ePAT Helpdesk team provides ongoing support for you and your staff. Our knowledgable technicians are available 24/7 to assist with all your support needs.

Have a custom programming request? No problem. Our Development team is happy to explore these requests with you and add them to our queue accordingly.

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ALWAYS CONNECTED

Enjoy 100% uptime with ePAT’s Managed Network Services.

Your ePAT Point of Sale System is powered by our commercial grade firewall and access point appliances to ensure optimal connectivity and performance. Additionally, our firewall offers integrated 4G failover which automatically kicks in when your primary internet fails so you always stay connected.

Spooling, Redundancy, Store & Forward – no matter what you call it…it’s not always enough to keep your entire business running when your internet goes down. When your business-critical systems rely on a stable and strong connection, our cutting edge Managed Services technology puts you in control.

  • Secure WiFi Network Setup
  • 4G LTE Cellular Failover
  • Next-Gen Firewall Security
  • Secure VPN Tunneling
  • PCI DSS Compliance
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Loved By Our Customers

ePAT is rapidly becoming the industry standard for Point of Sale. Our customers utilize our technologies in so many ways to enhance their business and drive sales.

Affordable Price

ePAT is scalable both in price and functionality, however never lacking in quality and reliability. We design a package to meet the needs of your specific brand, all within your budget.

ePAT

Complete

Package
  • Point of Sale Software Saas
  • Commercial Grade Hardware
  • DataPoint — EMV + P2PE Payments
  • FlashPoint — Mobile Manager App
  • Quick Service — Table Service
  • PrepPoint — Kitchen Display System
  • OrderPoint — Online Ordering
ePAT

Modules

A la carte
  • TablePoint — Integrated Digital Table Tents
  • BoardPoint — Integrated Digital Menu Boards
  • KioskPoint — Integrated Kiosk Ordering & Payments
  • NetPoint — Managed Network Services
  • RDSPoint — Third Party Delivery Integration
  • TipOut — Same Day Cashless Tips
  • And More!

Meet the Team

ePAT is led by a team with more than 100 years experience in the restaurant technology space.

At ePAT, we believe that innovation is found when we have redefined our objectives, reengaged with our people, and reimagined the possibilities.

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Matthew Miller
Chief Executive Officer
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Geoffrey Pate
Chief Operating Officer
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Christian Rivadalla
Chief Technology Officer
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Therese Foutz
Chief Marketing Officer

Compare Services

ePAT is the most innovative Point of Sale on the market today

ePAT VS Aloha

Cloud Based

ePAT is 100% cloud based allowing you to manage your operations anytime, anywhere.

100%

V/S

Cloud Based

Aloha is a legacy Point of Sale and requires a back of house server. Aloha only offers a few cloud based services for additional subscription fees.

0%

Multi-Locations

With ePAT, you have access to our Corporate Panel which allows you to manage all your locations from within a single dashboard. Whether your access reports or updating menus, Corporate Panel allows you to run your business anytime, anywhere.

100%

V/S

Multi-Locations

Aloha is a server based legacy point of sale system. You will be required to maintain a Remote Access to each site individually which can often result in connectivity issues or even worse, a data compromise. In order to manage the menus or reporting for all your locations, you will be need to upgrade your Aloha POS which requires costly upfront and monthly fees.

50%

3rd Party Integrations

ePAT is the King when it comes to integrations. Our marketplace offers a variety of integrations already available to you today. Need more? No problem! We are an integration shop and work with hundreds of partners worldwide to ensure all your critical systems communicate.

100%

V/S

3rd Party Integrations

Legacy point of sale systems, such as Aloha, typically only integrate with big box partners that tend to lack in customer service and technology expertise. Additionally, you’re usually left to fend for yourself when it comes to actually getting these systems to talk.

25%

ePAT VS Micros

Cloud Based

ePAT is 100% cloud based allowing you to manage your operations anytime, anywhere.

100%

V/S

Cloud Based

Micros is a legacy Point of Sale and requires a back of house server. Micros only offers a few cloud based services for additional upfront and subscription fees.

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User Friendly

Navigating through our menu screens ensures quality speed of service and your FOH staff will love our user friendly interface which they can personally customize their POS screens preferences based on login or job code. Additionally, our Business Panel offers you a simple and easy to use portal for managing all your menu and reporting needs.

100%

V/S

User Friendly

Legacy Point of Sale systems, such as Micros, provide antiquated screens that often slow down the ordering process. They are often limited in their ability to customize POS screens and provide limited access to the BOH. With these older systems, more often than not what you see if what you get and that’s just not cutting it in today’s world anymore.

25%

Support

ePAT offers 24/7 helpdesk support with well trained technicians who are eager to assist. With A+ support, your operations can suffer so we make sure ePAT provides the absolute highest quality customer service, everyday, every call. Additionally, we offer training resources such as LearnTube and How-To Videos and Manuals to ensure information is always at your fingertips.

100%

V/S

Support

Micros is notorious for expensive support calls and gotch bills. Users often get pigeon holed into paying hundreds or even thousands of dollars for menu management help and training related calls.

10%

ePAT VS Toast

Payment Agnostic

ePAT is 100% payment agnostic which means you maintain total control of your Payment Processing relationships and pricing.

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V/S

Payment Agnostic

Toast requires you to process your credit cards with them where they lock you into a contract and charge you high percentages and transaction fees.

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Easy to Customize

ePAT’s mission is to design a Point of Sale unique to your brand. We have strategic partnerships with third party applications available to you within our marketplace and offer custom pogramming and integrations.

100

V/S

Easy to Customize

Toast’s business model is to provide to provide a point of sale for the masses and offers very little custom programming options.

10

Multi-Purpose Layout

ePAT offers you several layout options customized for your specific needs. From POS to Kiosk and everything in between, our team ensures your ordering process flows to your exact needs.

100

V/S

Multi-Purpose Layout

Toast offers a one-size-fits-all layout no matter your size, concept, or specific needs.

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Frequently Asked Questions

ePAT is here to answer your questions. We are merchants ourselves and we thrive in being merchant advocates.

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Does ePAT allow my business to accept chip cards?
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Yes. With ePAT, you will utilize the DataPoint payment processing gateway that is both EMV compliant and offers P2PE to ensure data security.
Can I process my credit cards with the company I choose?
Yes! ePAT is payment-agnostic, and we are certified with most processors. So you can process your credit cards with the company of your choice.
Is ePAT Cloud Based?
Yes! ePAT is 100% cloud based — allowing you to manage your operations anytime, anywhere!
Does ePAT work with Third Party Applications?
You Bet! In addition to our extensive native software programs, ePAT works with a variety of third party applications to ensure all your systems are communicating as efficiently as possible.
How long does ePAT take to implement?
Not long at all! We can typically have ePAT installed within 4-6 weeks.
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