How it Works
ePAT provides your brand with new revenue-generating opportunities, and offers relevant solutions for the unique challenges
“you face in today’s market” .
How you engage with your customers today looks very different than yesterday, and will without a doubt be different tomorrow. By providing a variety of customer friendly ordering options, you will have a greater ability to market to and connect with your customers, understand their demographics and give them opportunities to engage with your business across multiple outlets.
ePAT has developed strategic partnerships with merchant processors and ISOs worldwide. Our payment agnostic platform puts you in control of your merchant relationships while enjoying all the benefits of a PCI compliant payment gateway and P2PE certified hardware solutions. ePAT doesn’t just process credit cards. Our platform allows you to take payments of all forms, including close loop, open loop, mobile wallets, and even Bitcoin.
Standard Operating Procedures from one business to the next are anything but “standard.” In addition to our already robust platform, ePAT develops custom functionalities and integrations to ensure your POS remains the heartbeat of your business. ePAT is offered commercially but can also be white label and or private label to a reseller, corporation or a franchisor in order to have a distinctive competitive advantage.
What is ePAT ?
ePAT is the most innovative point of sale solution on the market today. Our feature-rich platform provides you with unparalleled functionality and possibilities. We offer an entire suite of premise cloud solutions that work seamlessly together to create a unified database across all your systems.
Through our artificial intelligence technologies, ePAT’s advanced line-up of products offers new opportunities to drive sales, increase market engagement and improve your overall customer experience. Our enterprise level software platform is the perfect fit for medium to large businesses, including multi-unit and chain brands.
Discover our best services ever.Click Here
For too long, merchants have been held hostage to the limitations imposed by their legacy point of sale systems, however the cost to switch systems is often too expensive, the loss of historical data is too risky and the overall implementation can be too disruptive.
ePAT solves all these concerns by providing an exit strategy for you that allows for a seamless migration from your legacy POS. In fact, ePAT has a simple process for importing all your existing pos data from your legacy system, such as Aloha, so you can be up and running with ePAT without any downtime.
- SaaS Model Pricing - Gone are the days of the unexpected “gotcha bills.” With ePAT, your POS-related costs are stabilized. We work with you to find a plan that’s right for your budget.
- Historical Data – No need to worry about losing your sales history. ePAT has a simple process for importing all your existing POS data from your legacy system, such as Aloha, so you can be up and running with ePAT without any downtime.
- Implementation – Cloud-based technologies are more user friendly than legacy systems, both on the front end and back end. Your staff members and customers will enjoy a smooth transition to ePAT.
We are so confident we will exceed your expectations that we will meet or beat your current POS pricing, guaranteed.
ePAT is so much more than a point of sale.
Our secure payment gateway offers pay at the table, in the field or at the counter.
Point of Sale
With ePAT, your staff will enjoy a user friendly platform that increases accuracy and speed of service.
ePAT offers flexible ordering options for today’s evolving customer.
Stay relevant and top of mind with strategic marketing solutions.
Third Party Delivery Interface
Seamlessly integrate third party delivery orders directly with your POS.
Our AI technology gives you the competitive edge in today’s market.
Increase efficiencies and reduce overhead with our comprehensive kitchen management tools.
Comprehensive workforce management tools to stabilize labor costs and improve employee performance.
Managed Network Services
Maintaining a secure and reliable network has never been more important.
Easy to manage tools that help you control your inventory and ordering processes
Manage all your locations anytime, anywhere with our cloud-based Business Panel.
In addition to our extensive list of partner integrations, we also offer to work with your favorite third party applications.
As cloud technologies become more and more relevant within the lives of your consumers, so must your point of sale and all aspects of your business. Converting your existing point of sale, even legacy POS, to ePAT is easier than you think!
ePAT’s comprehensive platform allows us to thoughtfully design and execute a database unique to your brand. Together we will create a custom implementation plan for you, managed by our expert boarding team to ensure a smooth and seamless transition. Everything from setting up a corporate lab and scope of work punchlists, to installing the final product, our team is here to work with you to achieve success.
In addition to our extensive learning tools, the ePAT Helpdesk team provides ongoing support for you and your staff. Our knowledgable technicians are available 24/7 to assist with all your support needs.
Have a custom programming request? No problem. Our Development team is happy to explore these requests with you and add them to our queue accordingly.Click Here
Enjoy 100% uptime with ePAT’s Managed Network Services.
Your ePAT Point of Sale System is powered by our commercial grade firewall and access point appliances to ensure optimal connectivity and performance. Additionally, our firewall offers integrated 4G failover which automatically kicks in when your primary internet fails so you always stay connected.
Spooling, Redundancy, Store & Forward – no matter what you call it…it’s not always enough to keep your entire business running when your internet goes down. When your business-critical systems rely on a stable and strong connection, our cutting edge Managed Services technology puts you in control.
Loved By Our Customers
ePAT is rapidly becoming the industry standard for Point of Sale. Our customers utilize our technologies in so many ways to enhance their business and drive sales.
On behalf of Chompie's Restaurants, I have entertained a multitude of cloud based POS solutions and engaged with many personalities. It is not everyday that I have the pleasure of interacting with truly genuine, down to earth people. Matt, and Therese listened to the needs I conveyed and went above and beyond to provide a collaborative interaction to achieve ultimate satisfaction. Geoffrey in programming and Nathan in IT also enhanced the customer service experience, by providing timely results.
The ePAT team is awesome to work with. While the POS is incredible, the service and people are even better. I’m very happy with my decision to implement ePAT because it has improved our operations and helped me generate more sales.
ePAT is scalable both in price and functionality, however never lacking in quality and reliability. We design a package to meet the needs of your specific brand, all within your budget.
- Point of Sale Software Saas
- Commercial Grade Hardware
- DataPoint — EMV + P2PE Payments
- FlashPoint — Mobile Manager App
- Quick Service — Table Service
- PrepPoint — Kitchen Display System
- OrderPoint — Online Ordering
ModulesA la carte
- TablePoint — Integrated Digital Table Tents
- BoardPoint — Integrated Digital Menu Boards
- KioskPoint — Integrated Kiosk Ordering & Payments
- NetPoint — Managed Network Services
- RDSPoint — Third Party Delivery Integration
- TipOut — Same Day Cashless Tips
- And More!
Meet the Team
ePAT is led by a team with more than 100 years experience in the restaurant technology space.
At ePAT, we believe that innovation is found when we have redefined our objectives, reengaged with our people, and reimagined the possibilities.
Matthew MillerChief Executive Officer
Geoffrey PateChief Operating Officer
Christian RivadallaChief Technology Officer
Therese FoutzChief Marketing Officer
ePAT is the most innovative Point of Sale on the market today
ePAT VS Aloha
ePAT is 100% cloud based allowing you to manage your operations anytime, anywhere.
Aloha is a legacy Point of Sale and requires a back of house server. Aloha only offers a few cloud based services for additional subscription fees.
With ePAT, you have access to our Corporate Panel which allows you to manage all your locations from within a single dashboard. Whether your access reports or updating menus, Corporate Panel allows you to run your business anytime, anywhere.
Aloha is a server based legacy point of sale system. You will be required to maintain a Remote Access to each site individually which can often result in connectivity issues or even worse, a data compromise. In order to manage the menus or reporting for all your locations, you will be need to upgrade your Aloha POS which requires costly upfront and monthly fees.
3rd Party Integrations
ePAT is the King when it comes to integrations. Our marketplace offers a variety of integrations already available to you today. Need more? No problem! We are an integration shop and work with hundreds of partners worldwide to ensure all your critical systems communicate.
3rd Party Integrations
Legacy point of sale systems, such as Aloha, typically only integrate with big box partners that tend to lack in customer service and technology expertise. Additionally, you’re usually left to fend for yourself when it comes to actually getting these systems to talk.
ePAT VS Micros
ePAT is 100% cloud based allowing you to manage your operations anytime, anywhere.
Micros is a legacy Point of Sale and requires a back of house server. Micros only offers a few cloud based services for additional upfront and subscription fees.
Navigating through our menu screens ensures quality speed of service and your FOH staff will love our user friendly interface which they can personally customize their POS screens preferences based on login or job code. Additionally, our Business Panel offers you a simple and easy to use portal for managing all your menu and reporting needs.
Legacy Point of Sale systems, such as Micros, provide antiquated screens that often slow down the ordering process. They are often limited in their ability to customize POS screens and provide limited access to the BOH. With these older systems, more often than not what you see if what you get and that’s just not cutting it in today’s world anymore.
ePAT offers 24/7 helpdesk support with well trained technicians who are eager to assist. With A+ support, your operations can suffer so we make sure ePAT provides the absolute highest quality customer service, everyday, every call. Additionally, we offer training resources such as LearnTube and How-To Videos and Manuals to ensure information is always at your fingertips.
Micros is notorious for expensive support calls and gotch bills. Users often get pigeon holed into paying hundreds or even thousands of dollars for menu management help and training related calls.
ePAT VS Toast
ePAT is 100% payment agnostic which means you maintain total control of your Payment Processing relationships and pricing.
Toast requires you to process your credit cards with them where they lock you into a contract and charge you high percentages and transaction fees.
Easy to Customize
ePAT’s mission is to design a Point of Sale unique to your brand. We have strategic partnerships with third party applications available to you within our marketplace and offer custom pogramming and integrations.
Easy to Customize
Toast’s business model is to provide to provide a point of sale for the masses and offers very little custom programming options.
ePAT offers you several layout options customized for your specific needs. From POS to Kiosk and everything in between, our team ensures your ordering process flows to your exact needs.
Toast offers a
Frequently Asked Questions
ePAT is here to answer your questions. We are merchants ourselves and we thrive in being merchant advocates.